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Order flow

STEP

1

Go to Order form page ↓

STEP

2

Fill out the order form and submit

STEP

3

You will receive a quotation with shipping costs from ramen support

The shipping cost is calculated per order, as some items are in stock in Los Angeles and others are ordered from Japan.

STEP

4

Confirm and pay for your quote

We will send you an invoice through Quickbook so you can pay through Quickbook!

Order Confirmation

STEP

5

Goods from Japan may be subject to customs duties

Please note: Customs payment claims will be invoiced later by external services such as FedEx and UPS

Goods Shipping

  • How much does shipping cost?
    We send you a quote on a case-by-case basis, as it varies greatly depending on the mailing address, size and weight of the item.
  • Is there any way to reduce the shipping cost from Japan?
    Nowadays, shipping costs are particularly high due to COVID. As a way to reduce shipping costs, you can also use shipping services It will take about two months to arrive
  • How long will it take for the arrival of the package?
    After payment received About 1 week for domestic shipping If shipping from Japan 7 to 10 days by air About 2 months by ocean shipment
  • Do you charge customs duties?
    Depending on the content of the package, you may be subject to customs duties You may be billed by FEDEX or UPS at a later date Please respond by yourself
  • Do you accept credit cards for payment?
    Payment requests will be invoiced by QUICKBOOKS You can pay without a fee by checking or entering your banking information into the QUICKBOOKS system. Credit cards are accepted up to $300
  • Do you charge sales tax?
    We are located in California and will charge sales tax for in-state customers. Out-of-state customers will not be charged sales tax.
  • Do you offer direct pickup?
    Yes, you can. Make an appointment and we'll get the goods to you in the office.
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